Privacy Policy - BTi Logistics - International Freight, Customs Brokerage & 3PL

BTi Logistics Privacy Statement


BTi Logistics is committed to protecting your privacy in accordance with the Australian Privacy Principles, effective January 2014. The following information is provided in order to assist in understanding how we collect and use personal information.

We Collect

BTi Logistics collects personal information such as (but not limited to) Name, Contact Details and Payment Details when you:
a) Subscribe to our Website, Newsletter or Social Media Profiles
b) Utilise our services or work with us
c) Contact us

When visiting the BTi Logistics Website, we, and/or third parties such as Google may place and store ‘cookies’ in your browser. These ‘cookies’ are used solely to enhance and manage our website and online user experience. Information collected by Google Analytics is restricted by the Google Analytics Terms of Use and Privacy Policy. 

By using the BTi Logistics Website and agreeing to this policy, you enable us permission to store cookies in your browser.

BTi Logistics will not identify users or their browsing activity unless required by law to do so.

How We Use

BTi Logistics will primarily use information collected in order to supply the products and/or services requested. BTi Logistics will use information collected for secondary reasons such as:
a) Billing and Account Management
b) Business Planning
c) Product Development
d) Direct Marketing (you may opt out at any time)

BTi may provide your information to third parties that provide services to us, including agents and suppliers.


Under the Australian Privacy Principles (January 2014), you can seek to view or correct your personal information. Upon request, we will allow access to such information within a reasonable time frame. To make a request, please email [email protected].

To make a complaint about a breach of the Australian Privacy Principles, please email [email protected].  We will endeavour to respond to your complaint with a reasonable amount of time after it has been received. Should you be dissatisfied by our response, you may find further information regarding privacy from the Office of the Australian Information Commissioner.


Privacy Policy last updated April, 2014.